We provide 4 programs at present:

Medical Office Assistant Program (MOA)

The objective of the Medical Office Assistant program is to allow students to acquire satisfactory skills and demonstrate competence in a variety of medical office administration and clinical skills.

Administration skills include bookkeeping, billing and collection, records management, patient data collection, typing, transcription, word processing, appointment scheduling, written correspondence and telephone techniques.

Clinical skills include patient preparation simple diagnostic procedures such as vital signs and collection of specimens.

Students are encouraged to achieve a "Certified Medical Secretary" certificate through the Ontario Medical Secretaries Association. All examinations are a t the option and expense of the student.

Course Content includes

  • Microsoft Word and Excel
  • OHIP billing
  • Medical Transcription
  • Medical Terminology
  • Anatomy and Physiology
  • First Aid and CPR
  • Medical bookkeeping
  • Office Management
  • Patient Preparation
  • Job Search and Resume Writing

Course Length

  • 22 weeks. Classes are held Monday through Friday from 9:30am to 2:30pm


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Personal Support Worker

The PSW Program is 640 hours in length, and consists of two important components: Theory and Practicum

  • Theory: Approximately 12 weeks, with 25 hours per week, delivered on a part-time basis in the evenings. Students also participate in 10 Supervised Practicum shifts on the nursing floor of an established long-term care facility
  • Practicum: Students complete 355 hours of on-job training, in accordance with guidelines set by the Ontario Ministry of Training, Colleges and Universities

The Practicum enables students to apply their skills and knowledge, acquired during in-class training, to the workplace as students-in-training.

  • Practicum placements take place in Community Settings and Long-Term Care Facilities
  • The required shifts may be scheduled according to student availability and program requirements
  • Participants are eligible to apply for partial exemptions from the Practicum, based on prior experience

Full Time Classes are held 9:30am to 2:30pm, Monday to Friday for 12 weeks.

Part-time evenings programs are available.

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Standardized Bridging

NSHC has developed bridging programs to meet the training needs of existing health care workers who have training and certification as auxiliary care providers. This program will build on the skills you currently possess and span the gap to the new level of care provider, the Personal Support Worker.

This course requires a certificate as a Health Care Aide, Home Support Worker Level I, II, or III.

Part-time evenings programs are available.

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Personal Attendant Certificate Program (PA+ 2)

Personal AttendantPersonal Attendant
The Personal Attendant Certificate is made up of the core 7 modules of the Personal Support Worker Program (110 hours) plus 2 additional modules in hygiene and care planning. There is an on-the-job component in a community setting of 80 hours.

Student comprehension of theory and clinical skills will be evaluated on an on-going basis through written examinations and evaluation of practical skills.

This training responds to the needs of clients who are active in directing their own care and training attendants to meet their own specific care requirements.

Role of the Personal Attendant
A Personal Attendant (PA) is qualified to work under the direction of a client, assisting with activities of daily living (ADL) in the home, workplace, and social settings. Their duties range from providing personal assistance, performing activities related to household management, to assisting the client with travel and in the workplace. The purpose of the PA is to assist with the tasks of daily living so that clients can continue their participation within the work setting, community and society as they wish.

The PA will be trained in the skills, both theoretical and clinical, to assist the client with ADL in a manner in keeping with the client's wishes and specific requirements. The client will further participate in the training of their PA, either formally or informally.

Responsibilities of a Personal Attendant
Personal Attendants are responsible to deliver services in such a way as to support the objectives of a service contract negotiated between clients and, where applicable, an Agency. PAs are not qualified to work in an institutional setting, nor with a client who is unable or unwilling to direct their own care. The Agency as employer of the Personal Attendant is responsible for determining the extent of the client's desire and ability to participate in self-directed personal care.

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Food Handler Certification Training

Food Handler Certification Training
In June 2006, City Council passed a bylaw requiring food handler certification for food handlers in the food and beverage industry. The bylaw requires that the owner/operator of food establishments ensure that there is, at all times when the establishment is operating, at least one (1) certified food handler working in a supervisory capacity in each area of the premises where food is prepared, processed, served, packaged or stored. Bylaw 678-2006 came into effect on September 1, 2006.

Why Is Food Safety Mandatory?

Research has shown that food premises with trained staff are better at complying with safe food handling and sanitation practices. This translates into reduced risk of foodborne illness in the community.

Who has to be certified?

The bylaw requires that the owner/operator of food establishments ensure that there is, at all times when the establishment is operating, at least one (1) Food Handler Certificate working in a supervisory capacity in each area of the premises where food is prepared, processed, served, packaged or stored.This includes restaurants, fast food take-out, cafeterias, nursing homes, hot dog vendors and childcare facilities that prepare food or serve food. Canadian Food Safety Training offers Food Handler Certification Training to provide food handlers with the knowledge of safe food handling practices.

Who would benefit by our 'Certified Food Handler' training course?

If you are currently working or planning to work as a cook, assistant cook, chef, server, caterer, baker, delivery person, dishwasher, restaurant owner or manager, hot dog or street vendor, receiver of foods, supervisor, stock person, nurse, nurses aid, personal support worker, nanny, early childcare worker, care giver. Anyone who comes in contact with or handles food in any way should be trained in Food Safety.

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